The commitment to improve our facilities is in line with the KSL strategic plan objective to “become the campus destination for intellectual pursuits.” Our aim has been to advance student, faculty and staff recruitment and retention by reinvigorating KSL as a physical and virtual destination through the creation of inviting collaborative and individual learning spaces.
Updated Facilities & Redefined ServicesTo gather information and ideas for facility improvements, we conducted a student competition in FY2011 to propose comprehensive changes to our first (main service) floor. The students did a stellar job of gathering research and ideas, and these suggestions were fully implemented in FY2012. Listed below are highlights from our progress over the last year:
• Better zoning of operations offers improved service sight lines within the building.
• The “Research Commons” on the second floor was completely refurbished. This ID-card accessible quiet area for graduate students and faculty offers additional study space.
• Contemporary computer tables and ergonomic seating was installed throughout the first and second floors. Reupholstery of furniture and the introduction of wall colors and artwork added visual interest and comfort for all users.
• Ten group study rooms were transformed into student collaboration rooms with the installation of 42-inch LED TVs and whiteboards for group collaborative work, as well as new chairs and collaboration tables.
Consistent with the goal of KSL becoming the “knowledge and creativity commons,” we have reimagined our entire service model. In particular:
• To Increase safety and security for all users, we implemented a new ID check policy at the welcome desk as patrons enter KSL.
• The KSL Service Center, a customer service kiosk that aims to provide better interaction with users, is the place to seek hands-on assistance for an expanded array of services such as multimedia, book and equipment check out.
Personal Librarian ProgramAt the 2012 Orientation InfoFair, KSL welcomed the largest, most diverse and most accomplished undergraduate class in CWRU history, and launched a new program that provides all incoming first year students with their own Personal Librarian (PL).
Even with the large class size, the program assigns a librarian to each individual student to serve as his or her own library advisor. The purpose of the program is to help students become successful researchers. For example, PLs can assist students to identify the best resources, formulate search strategies and connect with library experts in different subject areas. Each PL will provide assistance any time of the year, even when the student is on break.
To learn more about KSL’s Personal Librarian Program, click here.