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CaseLearns Frequently Asked Questions


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Q: What is CaseLearns?

Instructing campus community members on how to use the library and its resources has always been central to the mission of an academic library. CaseLearns is an instructional program within Kelvin Smith Library designed to fulfill this mission. 

In addition to classroom instruction, librarians and professional staff also work with faculty to develop classes tailored to specific course assignments and research needs. For more information send an e-mail to caselearns@case.edu.

Q: Who can take the CaseLearns classes?

CaseLearns classes are open to everyone!  

Q: Is there a charge for classes?

CaseLearns classes are free of charge to current Case faculty, students and staff, emeriti faculty, alumni, Senior Scholars, CIM & CIA faculty and students.

Non-Case registrants will be charged $100 per class if seats are available.  A check made payable to “Case Western Reserve University” needs to be submitted to the instructor on the day of the scheduled class.  Credit cards are not accepted.

Q: How do I register for CaseLearns classes?

Online registraton is required.  Registration generally opens up a few weks after the start of the semester.  If you are having difficulty with the registering online, please email caselearns@case.edu.

Q: I can no longer attend a CaseLearns class, how do I cancel?

Cancel by sending an email to caselearns@case.edu at least 24 hours prior to the class.  Students who do not notify in advance will have a $10.00 fine applied to their library account; departments will be assessed a $25.00 fee for faculty and staff. 

Q: Where are classes taught?

Classes are taught at the Kelvin Smith Library, either in Room 215 or in the Freedman Center Collaboration Commons.

Q: Do you provide computers for hands-on practice during the classes?

Some, but not all CaseLearns classes provide hands-on training.  A maximum of 15 computers are available.

Q: Do these classes have pre-requisites?

Most classes do not have pre-requisites but the assumption is made that students have a working knowledge of their operating systems as well as experience using a web browser.  Classes which list pre-requisites will assume that the students enrolling meet the minimum requirements.

Services FAQ

Can I print at KSL? What does it cost & how do I pay?
KSL computers link to 2 high speed, high volume printers. All printing costs 5 cents a page, and you can pay with with your CaseOneCard, coin, $1 or $5 bills. Printers are on the main floor and second floor, across from the elevators.  For locations, check our Maps.
Can I photocopy at KSL? What does it cost & how do I pay?
KSL photocopiers are on the main floor, third floor, and Lower Level, so you can photocopy books and journals. Copies cost ten cents a page on digital copiers, and you can pay with your CaseOneCard, coin, $1 or $5 bills.  For locations, check our Maps.
How do I know what's new and what new books there are?
Read the KSL News Blog for events, services, tools & more, that help you do research. Find it on the library homepage. New Books can either be an RSS alert for your subject area or you can browse the New Books Display on the 1st floor of the Kelvin Smith Library.
Where do I get change? / Is there a Change machine?
Use your ID as your cash, not coins & bills. KSL does not give change & asks you to plan ahead for printing and copying. The copiers & printers take $1 & $5 bills and coins, and will give change for a copy/print when there is suffficient change in the machine. Plan ahead! Activate your CaseOneCard ID if you are a staff member, faculty, or grad student.
Where are the Bathrooms?
KSL bathrooms are on all floors, always behind the elevators.  Check our  for more information.
How do I get a library card?
Your Case ID is your library card if you are enrolled or employed at Case. The first time you use it, staff will swipe it on a library computer to activate your library account and then you can use your ID at any Case library or OhioLINK member library, if your account is in good standing.
Is there a book drop? Is there a drive-up book drop?
KSL has a book drop in the front of the building, under the covered portico, on the Thwing Center side of the Main Doors. Currently, there is no drive-up book drop. The KSL bookdrop is open when there are no Regular Business Hours–when KSL is open, bring your items to the inside book drops. Videos & DVDs must be returned to staff at the Main Service Desk so the are not damaged in bookdrops.
Can I fax something at KSL?
KSL does not have fax services but Thwing Center, next door, does in Printing Services. Stop in weekdays 8-5:30 p.m. for information about fees, etc.
Does KSL have a SelfCheckout Machine? When can I use it?
KSL’s 3M SelfCheckout machine is on the Main Service Desk and can be used whenever you are in KSL! (You must have used your Case ID card at least once before at a Case library for a regular checkout with staff, so your ID data is swiped into the system.) Use SelfCheckout during 24×7, or whenever you need to save time.
Can I checkout the CPL@Case-KSL books and magazines on the KSL SelfCheckout?
Use the CPL SelfCheckout machine nearby the CPL@Case-KSL collections, with your CPL library card. The KSL SelfCheckout machine reads only Case ID cards and Case barcodes.

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Kelvin Smith Library | 11055 Euclid Avenue | Cleveland, OH 44106-7151 | 216-368-3506