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PIN

What's a PIN and Why Do You Need One?


Your PIN is your Personal Identification Number, and it protects the information in your library account, just like the PIN in your bank account protects your financial information. Only you can access your Case Catalog library account, with your PIN. Your PIN gives you lots of benefits, too!

PINs are not assigned. Log on to the Case Catalog, create a PIN in your account and use your PIN to:

  • Renew online! (avoid fines--renew before Case & OhioLINK items are overdue)
  • Check on the status of held items or OhioLINK orders
  • Cancel OhioLINK orders you no longer need.
  • Enjoy software-free remote access to OhioLINK resources

Remote Access to OhioLINK Resources via PIN Authentication


If you are a student, faculty, or staff at Case, your PIN also gives you software-free remote authentication to OhioLINK electronic databases and journals. When you're away from your own computer or away from campus, logon to OhioLINK and choose a database or electronic journal. You'll be prompted to enter :

  • Case as your school
  • Your name and Case Account Number (your SS# is no longer used)
  • Your library PIN

For current Case enrolled and employed individuals, it's a simple way to have 2 hours of remote access to OhioLINK-only electronic content, and you can reconnect as often as you need to use the reources! (Remote authentication to Case-only resources requires VPN software on your computer.) Use PIN authentication for OhioLINK-only resources across the U.S. and around the world!

How to Put a PIN in Your Record


The library does not issue your PIN - choose whatever you'd like to use. Your PIN is case-sensitive, and you put it in your library account by choosing "View your library record" on the Case Catalog. Follow the prompts on the screen and enter a PIN, and hit enter. When the screen refreshes, enter the PIN two more times and hit enter. You should see your name appear on the screen. If you have items checked out, you can view them, and if you ordered OhioLINK books, you can check to see if they are in transit to Case.

Forget Your PIN?


Just call the library Main Service Desk and tell the staff you've forgotten your PIN. They'll ask you a couple of questions and delete it (it's encrypted so staff can't tell what you used) and you can enter it again. Any Case library circulation desk can delete your PIN if you forget it-just call.

General questions may be directed to the Kelvin Smith Library Main Service Desk 216-368-3506 or the Contact Us link on the library website.

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Services FAQ

Can I print at KSL? What does it cost & how do I pay?
KSL computers link to 2 high speed, high volume printers. All printing costs 5 cents a page, and you can pay with with your CaseOneCard, coin, $1 or $5 bills. Printers are on the main floor and second floor, across from the elevators.  For locations, check our Maps.
Can I photocopy at KSL? What does it cost & how do I pay?
KSL photocopiers are on the main floor, third floor, and Lower Level, so you can photocopy books and journals. Copies cost ten cents a page on digital copiers, and you can pay with your CaseOneCard, coin, $1 or $5 bills.  For locations, check our Maps.
How do I know what’s new and what new books there are?
Read the KSL News Blog for events, services, tools & more, that help you do research. Find it on the library homepage. New Books can either be an RSS alert for your subject area or you can browse the New Books Display on the 2nd floor of the Kelvin Smith Library.
Where do I get change? / Is there a Change machine?
Use your ID as your cash, not coins & bills. KSL does not give change & asks you to plan ahead for printing and copying. The copiers & printers take $1 & $5 bills and coins, and will give change for a copy/print when there is suffficient change in the machine. Plan ahead! Activate your CaseOneCard ID if you are a staff member, faculty, or grad student.
Where are the Bathrooms?
KSL bathrooms are on all floors, always behind the elevators.  Check our Maps for more information.
How do I get a library card?
Your Case ID is your library card if you are enrolled or employed at Case. The first time you use it, staff will swipe it on a library computer to activate your library account and then you can use your ID at any Case library or OhioLINK member library, if your account is in good standing.
Is there a book drop? Is there a drive-up book drop?

KSL has a book drop in the front of the building, under the covered portico, on the Thwing Center side of the Main Doors. Currently, there is no drive-up book drop. The KSL bookdrop is open when there are no Regular Business Hours–when KSL is open, bring your items to the inside book drops. Videos & DVDs must be returned to staff at the Main Service Desk so the are not damaged in bookdrops.

Can I fax something at KSL?
KSL does not have fax services but Thwing Center, next door, does in Printing Services. Stop in weekdays 8-5:30 p.m. for information about fees, etc.
Does KSL have a SelfCheckout Machine? When can I use it?
KSL’s 3M SelfCheckout machine is on the Main Service Desk and can be used whenever you are in KSL! (You must have used your Case ID card at least once before at a Case library for a regular checkout with staff, so your ID data is swiped into the system.) Use SelfCheckout during 24×7, or whenever you need to save time.
Can I checkout the CPL@Case-KSL books and magazines on the KSL SelfCheckout?
Use the CPL SelfCheckout machine nearby the CPL@Case-KSL collections, with your CPL library card. The KSL SelfCheckout machine reads only Case ID cards and Case barcodes.

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Kelvin Smith Library | 11055 Euclid Avenue | Cleveland, OH 44106-7151 | 216-368-3506

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