KSL News

Personal Librarian & First Year Experience Library Conference

3rd National Conference: March 21-22, 2018

Location: Kelvin Smith Library, Case Western Reserve University, Cleveland, OH

Contacts: Brian Gray (bcg8@case.edu) or Gail Reese (egr@case.edu)



Thank you to our sponsor!


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Proposals are now being accepted for the 3rd National Personal Librarian & First Year Experience Library Conference, a 2-day event focused on all aspects of the first year experience and the personalization of outreach and services for incoming students. The conference will be hosted by Kelvin Smith Library at Case Western Reserve University (Cleveland, Ohio) on March 21-22, 2018.

The conference will focus on starting library initiatives to support first year students, assessing outcomes of services and resources, and building the collaborative relationships throughout the organization to prepare a holistic approach to student success and retention.

The 2 days will feature 1-2 keynotes panel discussions, and lightning talks, surrounded by a number of concurrent sessions organized around proposed tracks of interest. Participants are welcomed from all types of organizations and levels of staffing. Programming will be offered to improve established programs or prepare for a new initiative.

We are accepting proposals for concurrent sessions organized by tracks, panel discussions, lightning presentations, and poster presentations. We welcome all proposals for consideration, but are particularly interested in sessions that consider:

  • How to measure impact & success; assessment methods

  • Relationship building (internal & external to the library)

  • The “future” and next generation programs

  • Focus on international students

  • Focus on underserved communities or at risk communities

  • Transition to 2nd year support

  • Strategic ways for engagement and increased participation with FYE Students

  • Other topics will be considered


Other topics may include:

  • “Personal Librarian” services such as direct interactions, custom experiences, etc.

  • Starting new programs or initiatives

  • Views and goals of campus administrators

  • Student stories & testimonies

  • Staffing models

  • Overall role within a larger information literacy instruction program

  • Events, programs, orientations, etc.

  • Challenges & concerns

  • Marketing & communication

  • Diversity issues and approaches

  • Developing relationship with parents

Submissions will be evaluated based on the relevance of the topic and potential to advance the thinking about personal librarian programs and first-year experiences. Acceptance will be competitive and conducted by a conference committee consisting of Kelvin Smith Library employees and virtual committee members from several university libraries involved in personal librarian and/or FYE programs.

Registration costs will be the responsibility of each attendee and presenter, and will not be covered by the conference organizers.


Web Form:  https://goo.gl/forms/GUAHRsSadQOJd0sr1

The First National Personal Librarian & First Year Experience Library Conference was a 2-day event focused on all aspects of the first year experience and the personalization of outreach and services for incoming students. It was held on April 7-8, 2014. Over 150 attendees came from 71 institutions throughout the United States and Canada. See the 2014 Conference program (pdf) and archived presentations.

Thank you to the Local Planning Committee:

  • Liz Bernal, Assessment Officer, Kelvin Smith Library, CWRU
  • Corina Chang, Manager Marketing & Communication, Kelvin Smith Library, CWRU
  • Brian Gray, Team Leader Research Services & Engineering Research Services Librarian, Kelvin Smith Library, CWRU; Coordinator for Personal Librarian Program
  • Sarah Mendez, Finance & Assessment Manager, Kelvin Smith Library, CWRU
  • Gina Midlik, Planning, Budgets, & Assessment Team Leader, Kelvin Smith Library, CWRU
  • Gail Reese, Associate Director for Public Engagement & Library Administration, Kelvin Smith Library, CWRU; Coordinator for Personal Librarian Program
  • Angela Sloan, Library Planning, Budget & Assessment Department Assistant, Kelvin Smith Library, CWRU
  • Jen Starkey, Research Services Librarian, Kelvin Smith Library, CWRU

Thank you to the External Planning Committee:

  • Lynne Bisko, Outreach Librarian and Associate Librarian, Carol Grotnes Belk Library, Elon University
  • Heather Buchansky, Student Engagement Librarian, University of Toronto Libraries
  • Lorna Dawes, Assistant Professor & First Year Experience Librarian, University of Nebraska-Lincoln
  • Tom Hyland, Associate Professor & Library Instruction Coordinator, Lakeland Community College Library
  • Raymond Pun, First Year Student Success Librarian, California State University, Fresno
  • Elizabeth Yates, Liaison/Scholarly Communication Librarian, Brock University


We will be adding to this list as questions are sent to us.

  • What will be the price of the conference?
    • It was $200 in 2016. 2018 rate has not been set yet.
  • Where can I stay?
    • A discounted conference rate has been arranged at the Tudor Arms Hotel - Doubletree by Hilton (10660 Carnegie Avenue Cleveland, OH 44106).
    • Call (216) 455-1260 and ask for the "PL Conference block"
    • Rate is $129 per night (Tuesday and/or Wednesday). A mix of singles doubles, and suites are available - until booked.
    • Discounts may not be honored after room block is consumed or March 1, 2018, which ever comes first.
    • See the hotel website for more details about the hotel.
  • How do I get to the library from the hotel?
    • We will provide maps. If shuttles are available, we will provide those details as well.
  • How can I get around Cleveland?
  • What can I do in Cleveland?
  • Where do I park at the library?
    • Parking is below the library and details can be seen here. Price will range from $10-15 for the entire day depending on activities in session.
  • Can I get WiFi when attending?
    • The University does provide access through the wireless network called "CaseGuest".
  • What activities outside formal conference are being planned?
    • details to come
  • I am traveling direct to or from the conference. Where can I put my stuff?
    • We will have a "coat check" available for coats or luggage brought to the library.
  • Where can I smoke?
    • The CWRU campus is tobacco free (smoking, chewing, and e-cigarette) as of summer 2017.

Services FAQ

Can I print at KSL? What does it cost & how do I pay?
KSL computers link to 2 high speed, high volume printers. All printing costs 5 cents a page, and you can pay with with your CaseOneCard, coin, $1 or $5 bills. Printers are on the main floor and second floor, across from the elevators.  For locations, check our Maps.
Can I photocopy at KSL? What does it cost & how do I pay?
KSL photocopiers are on the main floor, third floor, and Lower Level, so you can photocopy books and journals. Copies cost ten cents a page on digital copiers, and you can pay with your CaseOneCard, coin, $1 or $5 bills.  For locations, check our Maps.
How do I know what's new and what new books there are?
Read the KSL News Blog for events, services, tools & more, that help you do research. Find it on the library homepage. New Books can either be an RSS alert for your subject area or you can browse the New Books Display on the 1st floor of the Kelvin Smith Library.
Where do I get change? / Is there a Change machine?
Use your ID as your cash, not coins & bills. KSL does not give change & asks you to plan ahead for printing and copying. The copiers & printers take $1 & $5 bills and coins, and will give change for a copy/print when there is suffficient change in the machine. Plan ahead! Activate your CaseOneCard ID if you are a staff member, faculty, or grad student.
Where are the Bathrooms?
KSL bathrooms are on all floors, always behind the elevators.  Check our  for more information.
How do I get a library card?
Your Case ID is your library card if you are enrolled or employed at Case. The first time you use it, staff will swipe it on a library computer to activate your library account and then you can use your ID at any Case library or OhioLINK member library, if your account is in good standing.
Is there a book drop? Is there a drive-up book drop?
KSL has a book drop in the front of the building, under the covered portico, on the Thwing Center side of the Main Doors. Currently, there is no drive-up book drop. The KSL bookdrop is open when there are no Regular Business Hours–when KSL is open, bring your items to the inside book drops. Videos & DVDs must be returned to staff at the Main Service Desk so the are not damaged in bookdrops.
Can I fax something at KSL?
KSL does not have fax services but Thwing Center, next door, does in Printing Services. Stop in weekdays 8-5:30 p.m. for information about fees, etc.
Does KSL have a SelfCheckout Machine? When can I use it?
KSL’s 3M SelfCheckout machine is on the Main Service Desk and can be used whenever you are in KSL! (You must have used your Case ID card at least once before at a Case library for a regular checkout with staff, so your ID data is swiped into the system.) Use SelfCheckout during 24×7, or whenever you need to save time.
Can I checkout the CPL@Case-KSL books and magazines on the KSL SelfCheckout?
Use the CPL SelfCheckout machine nearby the CPL@Case-KSL collections, with your CPL library card. The KSL SelfCheckout machine reads only Case ID cards and Case barcodes.

View All FAQs

Kelvin Smith Library | 11055 Euclid Avenue | Cleveland, OH 44106-7151 | 216-368-3506