KSL News

Conference will include a keynote, 4 plenary sessions, 30+ breakout sessions, and a handful of posters. Our conference is truly national in presenters, and technically international as several Canadian organizations are presenting. See the organizations presenting on a Google Map. There is a program for every type of organization, librarian, or other academic role.

Full program is available in PDF Copy.

Brief Agenda

Monday, April 7, 2014

7:30am-9am Registration & Continental Breakfast

8am and 8:20am Library Tours (optional)

9am-5pm Program (includes lunch)

  • Keynote: starts at 9am
  • Session 1: 10:50am-11:40
  • Lunch, sponsored by Credo demo, Plenary #1: 12:00pm-2:35pm
  • Posters: 2:35pm-3:05pm
  • Session 2: 3:05pm-3:55pm
  • Session 3: 4:10pm-5pm

5pm Evening Reception Begins (dinner on your own)

Tuesday, April 8, 2014

8am-9am Continental Breakfast

8am and 8:20am Library Tours (optional)

9am-3:30pm Program (includes lunch)

  • Plenary #2: 9:00am-9:55am
  • Session 4: 10:10am-11:00am
  • Session 5: 11:15am-12:05pm
  • Lunch sponsored by ProQuest, Plenary #3: 12:05pm-2:10pm
  • Session 6: 2:30pm-3:20pm

Jump to: Keynote | Plenary #1 | Plenary #2 | Plenary #3 | Plenary #4 | Vendors | Breakouts | Posters

Keynote: Promising Questions and Just in Time Answers: Insights on Teaching and Advising First Year Students

Lessons learned from the 2013 McGraw-Hill Excellence in Teaching First-Year Seminars Award winner (32nd annual Conference on the First-Year Experience)

Dr. Lee Thompson, Chair of Psychological Sciences Department, Case Western Reserve University

See the Announcement of Award and details on Dr. Thompson.

“Classroom techniques that encourage active learning are intrinsically motivating because an engaged learner cannot be the victim of boredom,” Thompson said. Plus, she noted, “because the students create the learning environment, the course changes each time I teach it, and this in turn keeps my enthusiasm high.”

Plenary #1: Lets Hear from our Users - Q&A with Students

Moderator: Brian C. Gray, Team Leader Research Services, Kelvin Smith Library

Brian C. Gray is the Team Leader for Research Services and Engineering Librarian for the Kelvin Smith Library at Case Western Reserve University. He co-chairs the Personal Librarian program and this conference. He is adjunct faculty member of the Kent State University School of Library & Information Science with focuses on web 2.0 and technologies in libraries. He has served in various leadership and webmaster roles for the Academic Library Association of Ohio, the Library Leadership & Management Association of the American Library Association, and OhioLINK. He has served or is currently serving on several academic library advisory boards for library resources. He has degrees in chemical engineering, library & information science, and currently working on a MBA.



Carter Strong, undergraduate student, Cleveland State University

Carter Strong studies English Language and Literature at Cleveland State University, where he also works at the Cleveland State Writing Center with First Year Composition students and other members of the Cleveland State community. After graduating this May, he will pursue an MFA in English and Creative Writing at the University of Alabama. He is particularly interested in exploring how texts and technologies shape and respond to cultural, political, and socio-economic realities.



Al Rodriguez, undergraduate student, Case Western Reserve University

Al Rodriguez is a third year undergraduate at Case Western Reserve University pursuing a degree in Music Education.  Al is a native to the Cleveland area, originally hailing from Lakewood, OH on Cleveland's west end.  In addition to his studies, Al is/has been involved with New Student Orientation, Greek Life, the Ohio Collegiate Music Education Association, and currently plays bass guitar in a rock band signed to an independent record label.


Maryn Cover, undergraduate student, Case Western Reserve University

Maryn Cover is a third year Biomedical Engineering student at Case Western Reserve University. Around campus she is heavily involved in Kappa Alpha Theta sorority, Concert Choir and New Student Orientation. Maryn has been accepted into the Masters in Engineering and Management program class of 2016 and will begin classes this Summer. After graduation she hopes to pursue a career in the field of Biomedical Engineering Management.


Rachel Morelli, undergraduate student, Cleveland State University

I will be graduating from Cleveland State University in May with a Bachelors degree in Health Sciences and a minor in Psychology. I hope to further my education and go on to graduate school for Occupational Therapy. I have worked at the Michael Schwartz Library for 4 and a half years, first as a Stacks Student and now as a Student Supervisor.


Plenary #2: View of campus admistrators and non-library departments

Building a Relationship with First Year Students and Fostering Library Collaborations

Edwin Mayes, Director of First-Year Experience and Family Programs, Case Western Reserve University

Edwin Mayes has over 23 years of experience in Student and Academic Affairs including serving as Director of First Year Experience at Wright State University in Dayton, Ohio; Assistant Dean of Students at Wittenberg University in Springfield, Ohio; and Supervising Coordinator of Residence Education at the University of Michigan in Ann Arbor, Mich.  Edwin has been featured as an up and coming professional in Diverse Issues in Higher Education Sept. 2012 and a expertise contributer in "How to Survive your Freshman Year" 5th Edition.


Jonathan Wehner, Director of Recruitment and Strategic Initiatives, Case Western Reserve University

Jonathan Wehner has over a decade of experience in the field of enrollment management, including serving as the Associate Director of Information Technology for Enrollment Management, the interim Director of Undergraduate Admission, the Director of Strategic Marketing for Enrollment Management, and the Director of Recruitment and Strategic Initiatives at Case Western Reserve University in Cleveland, OH. Jonathan's work at Case Western Reserve has been profiled in the Chronicle of Higher Education, the Higher Education Marketing Report, Today's Campus (formerly the Greentree Gazette) and Cleveland Magazine.

Amanda McCarthy, Associate Director of First Year Experience and Family Programs, Case Western Reserve University
Amanda McCarthy serves as the Associate Director of First-Year Experience and Family Programs at Case Western Reserve University. Her primary responsibility involves directing the orientation program for all new undergraduate students.  Prior to her three years at CWRU, she worked at multiple institutions within areas of Residence Life, Alcohol and Wellness, Student Activities, and Commuter Services.  Amanda is highly involved in NODA, the Association for Orientation, Transition, and Retention, serving annually on regional conference planning committees and as a co-chair of the Highly Selective Institution Network.  Amanda received the Outstanding New Professional Award for Region VII in 2013 and has been published in the Journal for College Orientation and Transition.
Roberto (Beto) Oliveira, Assistant Director for ESS Programming, Case Western Reserve University
Roberto Oliveira is the Assistant Director of Programming at the Educational Services for Students at Case Western Reserve University. He has been teaching English as a foreign/second language for over fifteen years in the US and abroad. He worked at Kent State University and the University of Akron preparing students to start their college work.
Michael Householder, Associate Director of SAGES, Case Western Reserve University
Michael Householder is Associate Director of SAGES (Seminar Approach to General Education and Scholarship) at CWRU.  He leads three SAGES seminars:  “Pursuits of Happiness,” “Human Research Ethics,” and “Stupidity in America.”  His research interests include exploration and discovery narratives, literary ethics, and representations of stupidity in early American culture.

Plenary #3: One university's experiences in FYE

Intergrating the Libraries into the First-Year Experience at Duke University

Greta Boers, Librarian for Classical Studies & Linguistics, Duke University

Greta Boers is the Classical Studies and the Linguistics Library at Duke University where she has worked since 2002.  Before that she was the Anthropology Librarian at Emory University.  Her interests include pedagogy, creativity and scholarship, outreach,  and research skills assessment.  Her interests are also wide ranging:  she teaches Afrikaans through Duke’s German Language department, and her last article was about twin studies and the large impact they have on medical research and science.


Plenary #4: View from a small, medium, and large institution.

DIY Personal Librarian Program: Lessons and Best Practices from the Field

Are you considering a Personal Librarian program? Panelists who have launched similar programs at small, medium and large libraries will share their stories. Learn what worked, what didn’t, consider issues of scale, get ideas for assessment, demystify workload implications, and discover how to construct your own unique project that meets library and institutional goals.

Emily Horning, Director of Undergraduate Research Education and Outreach, Yale University Library


Emily Horning develops and coordinates the Yale Library’s programs for undergraduates, including the Personal Librarian Program and the Student Library Advocates. She is also the Library’s liaison to the Yale College Dean’s Office, and in that role oversees teaching support provided by the Library for undergraduate education.



Rita Vine, Head, Faculty & Student Engagement, University of Toronto Libraries

Rita Vine is Head of Faculty & Student Engagement at the University of Toronto Libraries. Until 2014 Rita was the administrative lead for the library's Personal Librarian project, which aims to match 7800 first year students on its downtown campus with a personal librarian.

Vani Natarajan, Humanities & Global Studies Librarian, Barnard College

Vani Natarajan is the Research and Instruction Librarian for the Humanities and Global Studies at Barnard College.  Since Fall 2013, Vani has also coordinated the librarians' First Year English working group.



Vendor Demonstrations

Breakout Sessions: Attendees will pick 6 of the 33 unique programs. Sessions 1-3 on Monday and sessions 4-6 on Tuesday.


  • “tired of being talked at”: Using an interactive method to break the ice and engage first year students during library orientation tours
    • James Parrigin, Instructional Design and Assessment Librarian
    • An instruction librarian has combined the interactive touring approach known as the Cephalonian Method with a humorous “geek sheik” theme to enliven, engage, and inform freshmen in meaningful ways during library orientation tours. Institutional assessment reports have shown that Guilford freshmen have historically struggled with library research and effective use of information when they encounter their first research assignments in required English 101 and 102 classes. Based on this challenge, the library resolved to develop a dynamic library tour that would begin to address information literacy student learning outcomes by helping to prepare freshmen for a common-thread research assignment (an annotated bibliography) in a required First Year Experience 101 class. A library tour survey and a separate survey administered by College Life illustrate the overwhelming success of the library tour. Though the library tour was not required, it was the fourth highest attended event of 24 orientation events held that week; 100% of freshman participants indicated the library tour as “highly useful” to anticipated academic support needs, citing tutoring services, writing center, and library resources as the three areas that students perceive as most important at the outset of the college career. While the tour survey results are very positive, how and the degree to which the tours help to prepare freshmen for the FYE 101 annotated bibliography research assignment is not clear. Consequently, the library resolved to adapt Cephalonian tour questions and activities to more closely reflect challenges that freshmen will encounter in the FYE 101 basic research assignment.
  • Personal Librarianship: Supporting Psychology Thesis Students from Topic Conception through Citation
    • Anne Linvill, M.L.I.S., Access & Information Services Librarian, Bowman Library, Menlo College, Atherton, CA
    • Linda K. Smith, M.S.L.I.S., Associate Dean of Library Services/Information & Instructional Services Librarian, Bowman Library, Menlo College, Atherton, CA
    • This poster will provide an overview of a well-established Personal Librarian program at Menlo College’s Bowman Library. The program supports Psychology thesis students throughout the senior year as they plan and conduct their research, write their theses, and present their findings at a campus-wide event. A detailed explanation of the program will be offered as an example of the ways in which Personal Librarian programs can effectively extend and support the learning and research processes of individual students throughout the disciplines. Our program does not operate in isolation, but is part of the outreach and teaching conducted by the librarians at Bowman Library. Over the course of a student’s academic career, contact with a librarian can occur frequently – at the reference desk, in numerous one-shot library sessions, and at weekly Study Slam events. The Personal Librarian program builds on these activities by formalizing the connection between a given librarian and individual students through one-on-one consultations over a period of several months. In addition to highlighting various aspects of the program, this poster will demonstrate how the principles underlying the Psychology Thesis Program can be extended to other areas of library service. At Menlo College, the success of the program has convinced the librarians and other campus stakeholders of the potential benefits of developing Personal Librarian programs to support entering students as they transition to college and acquire the foundational skills necessary to be successful.
  • "Who Are These People??” : Raising Awareness of Librarians and Research Consultations Among Students
    • Kathleen McQuiston, Assistant Director for Research Services, Bucknell University
    • The Subject Librarians at Bucknell University have long provided consultation services for students needing research assistance. One way students and librarians made connections was through direct referral from the ASK Reference/Information Desk. Like many academic libraries we have seen a decrease in walk-up reference questions but also an increased need for in-depth consultations with our students. In the summer of 2013 we removed our stand-up ASK Desk and created a new Research Consultation Area. Unfortunately due to building constraints, the entrance to the Research Consultation Area is more out of the way and less welcoming than we had hoped. We launched a simple marketing campaign to increase student awareness of how librarians can help with the research process, who and where the librarians are, and also to dramatically increase the visibility and welcoming nature of the Research Consultation Area. We blanketed the campus with flyers containing photographs of the librarians and just the question “Who Are These People??”. We designed and hung larger-than-life posters of each of the librarians along the exterior wall of the Research Consultation Area. Approximately a week and a half after the initial postings, we blanketed the campus with an updated version of the “Who Are These People??” flyer which supplied the answer and basic information about research consultations. We believe the marketing campaign has been a success. Although we can’t attribute the increase completely to the campaign, the number of research consultations increased almost 300% from Fall 2012 to Fall 2013.
  • Making the Library Fun: Using Social and Academic Events to Get Students into Library
    • Jasmine L. Jefferson, First Year Experience Librarian, Kent State University
    • This poster session will include information on current events used at Kent State University to not only engage students during their first year of their college experience but expose them to our vast amount of resources while introducing them to a support system that may otherwise go unnoticed. By working with our Undergraduate Studies Department here at Kent State University, we have been able to connect with students and parents before the school year starts to foster lasting relationships with our students. We also have two other events throughout the year that allow us to show our continuing support to our students and their success which is invaluable in an academic setting. This session will look at three of our major events currently in place and also discuss a new event that will be featured this year. These events include; Destination Kent State Parent Social Hour, Late Night at the Library, Stress Free Zone, and our new event Student Appreciation Day. The poster session will also discuss how these events were planned, executed and promoted within the library and the university itself. These events have become a great tool for getting students into the building which is the first step to exposing them to everything the library has to offer.
  • Capturing Success: A Project in Collaborative Instruction and Embedded Library Services to Explore Student Performance Assessment Strategies
    • Mark Eddy, Research Services Librarian for Humanities, Case Western Reserve University
    • A course-long collaboration between a KSL Research Services librarian and a CWRU Lecturer resulted in highly effective embedded research services, and in productive exploration of best practices for tracking the enhancement of information literacy (IL) skills among students.  IL skills gaps were identified, addressed and measured throughout the semester using the TRAILS standardized assessment tools.  Our findings reveal possible strategies for customizing assessment tools to more effectively capture evidence of student success.  Refinements to assessment strategies must incorporate instructor perspectives on overall student performance more effectively.

Services FAQ

Can I print at KSL? What does it cost & how do I pay?
KSL computers link to 2 high speed, high volume printers. All printing costs 5 cents a page, and you can pay with with your CaseOneCard, coin, $1 or $5 bills. Printers are on the main floor and second floor, across from the elevators.  For locations, check our Maps.
Can I photocopy at KSL? What does it cost & how do I pay?
KSL photocopiers are on the main floor, third floor, and Lower Level, so you can photocopy books and journals. Copies cost ten cents a page on digital copiers, and you can pay with your CaseOneCard, coin, $1 or $5 bills.  For locations, check our Maps.
How do I know what's new and what new books there are?
Read the KSL News Blog for events, services, tools & more, that help you do research. Find it on the library homepage. New Books can either be an RSS alert for your subject area or you can browse the New Books Display on the 1st floor of the Kelvin Smith Library.
Where do I get change? / Is there a Change machine?
Use your ID as your cash, not coins & bills. KSL does not give change & asks you to plan ahead for printing and copying. The copiers & printers take $1 & $5 bills and coins, and will give change for a copy/print when there is suffficient change in the machine. Plan ahead! Activate your CaseOneCard ID if you are a staff member, faculty, or grad student.
Where are the Bathrooms?
KSL bathrooms are on all floors, always behind the elevators.  Check our  for more information.
How do I get a library card?
Your Case ID is your library card if you are enrolled or employed at Case. The first time you use it, staff will swipe it on a library computer to activate your library account and then you can use your ID at any Case library or OhioLINK member library, if your account is in good standing.
Is there a book drop? Is there a drive-up book drop?
KSL has a book drop in the front of the building, under the covered portico, on the Thwing Center side of the Main Doors. Currently, there is no drive-up book drop. The KSL bookdrop is open when there are no Regular Business Hours–when KSL is open, bring your items to the inside book drops. Videos & DVDs must be returned to staff at the Main Service Desk so the are not damaged in bookdrops.
Can I fax something at KSL?
KSL does not have fax services but Thwing Center, next door, does in Printing Services. Stop in weekdays 8-5:30 p.m. for information about fees, etc.
Does KSL have a SelfCheckout Machine? When can I use it?
KSL’s 3M SelfCheckout machine is on the Main Service Desk and can be used whenever you are in KSL! (You must have used your Case ID card at least once before at a Case library for a regular checkout with staff, so your ID data is swiped into the system.) Use SelfCheckout during 24×7, or whenever you need to save time.
Can I checkout the CPL@Case-KSL books and magazines on the KSL SelfCheckout?
Use the CPL SelfCheckout machine nearby the CPL@Case-KSL collections, with your CPL library card. The KSL SelfCheckout machine reads only Case ID cards and Case barcodes.

View All FAQs

Kelvin Smith Library | 11055 Euclid Avenue | Cleveland, OH 44106-7151 | 216-368-3506