KSL News Blog

May 4, 2008EBSCO Personalization Temporarily Unavailable: 5-6-08The personalization folder feature in EBSCOhost (My EBSCOhost), may be unavailable for a f...
May 1, 2008Find & Create BookLists with a New Tool--KSL May Research SpotlightPatronBooksInPrint, complimentary tool from BooksInPrint database, lets you search genres,...
April 24, 2008Need A Manual? Online Ebooks Linked from Software CenterNext time you get a new OS or application from the Software Center, you may see an icon fo...
April 22, 2008Free Lunch Workshop: Today's International News with PressDisplay!Lunch 'n Learn the database of world news: 70 countries, 37 languages, 500 newspapers--pho...

Ask A Librarian Services

Look for this button on our web pages.

Click this button for service and make sure pop-up blocker is not blocking the chat window.

Monday-Friday
1:00pm-5:00pm

E-mail us your
reference questions:
ulrefer@case.edu

We respond within 2 business days.

Call the Reference Desk at:
216-368-6596

Click here to see the Reference Desk hours.

Instant Messaging Reference Service
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Off-Campus Connect

Network Inactive Please go to http://vpnsetup.case.edu to download Case VPN client.

How do I request that a book (journal, DVD, etc) be purchased for the library?: Choose the "Talk With Us" menu and select the "Suggestion for Purchase" item. The more detailed information you give us about your purchase suggestion the easier it will be to follow up with your request.
I have a complaint. Whom do I talk to?: Any staff member at the Main Service Desk or the Reference Desk will try to resolve your concern. If they are not able to do so, they will refer you to the appropriate library manager for further attention. You can also send a written comment to the library by choosing the "Talk with Us" menu and selecting "Contact Us." Written comments are handled promptly, usually within one or two business days.

Kelvin Smith Library | 11055 Euclid Avenue | Cleveland, OH 44106-7151 | 216-368-3506