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Case Western Reserve University

KELVIN SMITH LIBRARY
 
 
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Live Reference Chat


Ask a Librarian

Ask-a-Librarian Service

   

When you can't come to the library, let the library come to you!

Live Reference Help

Look for this button on our web pages.

Live Reference Chat

Click this button for service and make sure pop-up blocker is not blocking the chat window.

Monday-Friday
1:00pm-5:00pm

Email Reference

E-mail us your
reference questions:
ulrefer@case.edu

We respond within 2 business days.

Telephone Reference

Call the Reference Desk at:
216-368-6596

Click here to see Reference Desk hours

 

New Instant Messaging Reference Service

Regular hours to start fall semester of 2007.

IM Service

Screen Name

Web Client
No account needed. Click on logo to the left and make sure pop-up blocker is not blocking the live chat window.
Case's Spark IM
 You can add individual librarians to your contact list. Use Case network IDs. im.case.edu (Case Faculty, Staff, & Students only)
KSLReference AIM Express
MSN Messenger logo
 ulrefer@case.edu MSN Web Messenger
Yahoo Messenger Logo
 kslreference Yahoo! Web Messenger
New to IM? Just get a free AIM, MSN, or Yahoo! account to begin.

 

Of course we are always happy to see you in person at the Reference Desk
on the first floor of the Kelvin Smith Library!

Last updated on 8/21/2007