KSL News

Kelvin Smith Library Disaster Plan

Emergency Procedures

Emergencies | Accident/Illness | Active Shooter | Bomb Threat | Building Evacuation | Crime Reporting | Elevator Emergency | Fire | Flood/Water Damage | Hazardous Material | Media Release | Mold | Patron Problems | Power Failure | Suspicios Object | Tornado/Severe Storm | Winter Storm

During an emergency situation, your personal safety and the safety of others is more important than any of the contents of the library.

Different emergencies require different protective actions to keep people safe. The unpredictable nature
of emergency situations requires quick action and clear thinking to avoid injury. These are the
guidelines for protecting yourself during most emergencies, but will not provide an absolute solution for
every circumstance. During an actual emergency the university and first responders may supplement these
procedures with detailed instructions via our emergency communications protocols. Any specific
instructions given during an incident are to take precedence.

EMERGENCY REPORTING

WHAT YOU SHOULD DO:

  • In order to facilitate emergency response, all emergency situations occurring within the University should be immediately reported to Case Security at 368-3333. You can just dial 3333 and get through also. If you can not reach Case Police, call 911.
  • 9-1-1 may be called for Cleveland Police and for fires. It is not necessary to dial "9" first, but dialing "9" will still get the same result. Please call Case Police at extension 3333 immediately afterward so police officers can meet and coordinate with direct emergency officials for the incident.
  • Tell the dispatcher the following information:
    • Who you are
    • Where you are
    • The nature of the emergency
    • If anyone needs medical attention
    • Any circumstances that may help or impede response personnel
    • What phone number at which you can be contacted, if any
  • After contacting Security and taking necessary immediate action, report all emergencies to Library Administration x2992
  • DO NOT ATTEMPT TO DIAL 911 from the outdoor campus phones as they are not connected to the 911 emergency system!
  • Try to remain calm and inform others that help is coming and follow any directions given by dispatchers or emergency personnel.

WHAT WILL HAPPEN:

  • Security dispatcher will contact the appropriate emergency response agency and Security personnel will coordinate response.
  • Emergency personnel will handle the situation and give further instructions to affected persons.


ACCIDENT OR ILLNESS

WHAT YOU SHOULD DO:

    1. Check the scene for your own safety. Be aware of UNUSUAL sights, odors, appearances or behaviors, or noises.
    2. If situation is unsafe, do not attempt to get to the victim, leave immediately and call for help.
    3. Check the victim. Determine if they are conscious/ breathing. If they are conscious, ask them what the
      problem is and if they need assistance. Note any unusual behavior, bleeding, trouble speaking, excessive
      sweating, trouble walking or standing, or any other sign they may be ill or injured.
    4. Call Case Police dispatch at (216) 368-3333. Give the dispatcher the following information
      a) Your name
      b) The location of the injured/ill person(s)
      c) Type of injury or illness
      d) Approximate age of victim(s)
      e) Any pertinent information observed or obtained while checking the victim
      f) A call back phone number in case there is a need for more information
    5. Provide Care for the victim if you are trained to do so, otherwise do not attempt to move or provide
      treatment.
    6. Stay with the victim(s) and reassure him/her until help arrives.
    7. Kelvin Smith Library has first aid kits in Administration on the second floor, the Sort Room on the first floor and in Preservation, LL-23.
    8. Kelvin Smith Library has a portable defribulator installed on the wall to the left of the front door as you are exiting.
    9. Report the incident to Library Administration (368-2992) as soon as you are able.

WHAT WILL HAPPEN:

  • The dispatcher will notify police and EMS if it appears necessary from information gathered.
  • Campus Police or security officers will respond and assess the situation for further response. EMS will be notified if it is necessary and not already done.
  • Police or security officers will give medical care if needed, according to their training until EMS arrives.If the victim(s) are ambulatory and do not need EMS, the University Police or student EMS may provide a courtesy transport to University Hospitals
  • First Aid supplies and Automated External Defibrillator (A.E.D.’s) are located throughout the CWRU campus. The locations of this equipment are marked on evacuation and emergency maps.
  • CWRU Police and Security Services provides first aid, C.P.R. and A.E.D. training to students, faculty and staff. For more information please check the CWRU police and security services website.
  • The University Emerging Infections Committee in conjunction with University Health Services will provide
  1. timely, accurate information regarding any disease outbreaks that may affect the CWRU community.

 

ACTIVE SHOOTER:

Case Western Reserve University follows the “ALICE” active-shooter protocol.

Its five main steps are:

  1. Alert that there is a dangerous situation (call police)
  2. Lockdown the premises (see instructions in PDF below)
  3. Inform the community of situation status and prescribed action
  4. Counter the active shooter by throwing items at his/her head, creating noise, attacking, creating chaos
  5. Evacuate the danger zone quickly

An active shooter emergency involves one or more persons, using a firearm, engaging in a random or systematic shooting spree.

While the vast majority of shootings in this country are over in a matter of minutes, involving persons known to one another, and are confined to a particular area, the active shooter incident does not follow this template.

This type of incident can last for minutes or hours, range over a large and constantly changing area, and threaten everyone within close proximity of the shooter(s). Persons may or may not receive advance warning of an active shooter.

A witness, personal observation or the sound of gunshots may be the only alert you receive, leaving little time to react. The sound of gunshots, unlike special effects in movies and television, may sound muffled and make a “pop, pop, pop” noise. It is reasonable to assume that a series of such noises are gunshots and you should begin to take necessary precautions.


Traditional response to this type of incident has been to shelter in place and wait for the police to arrive. While this type of response is not completely wrong, case studies of several active shooter incidents have shown that using only this response has resulted in an increase in casualties.
The university has adopted the “ALICE” response plan to assist you in your response should this type of incident occur.

ALICE


“ALICE” is an acronym for 5 steps you can utilize in order to increase your chances of surviving a surprise attack by an Active Shooter. It is important to remember that the “ALICE” response does not follow a set of actions you “shall, must, will” do when confronted with an Active Shooter. Your survival is paramount in this situation. Deal with known information and don’t worry about unknowns. You may use only 1 or 2 parts of the response plan or you may have to utilize all 5. In this type of incident, your perception is the reality and you will be deciding what the appropriate action for you to take is.


1) Alert - Can be anything.
- Gunfire
- Witnesses
- PA Announcements
- Phone alerts
2) Lockdown - This is a semi-secure starting point from which to make survival decisions. If you decide
to not evacuate the secure room.
- Lock the door.
- Cover any windows
- Tie down the door, if possible, using belts, purse straps, shoe laces, etc.
- Barricade the door with anything available (desks, chairs, etc.)
- Look for alternate escape routes (windows, other doors)
- Call 911
- Move out of the doorway in case gunfire comes through it
- Silence or place cell phones on vibrate
- Once secured, do not open the door for anyone. Police will enter the room when the situation is over.
- Gather weapons (coffee cups, chairs, books, pens, etc.) and mentally prepare to defend yourself
or others
- Put yourself in position to surprise the active shooter should they enter the room.
3) Inform - Using any means necessary to pass on real time information.
- Given in plain language
- Can be derived from 911 calls, video surveillance, etc.
- Who, what, where, when and how information
- Can be used by people in the area or who may come into it to make common sense decisions
- Can be given by RAVE messages, PA Annoucnements or Police Radio speakers

4) Counter - This is the use of simple, proactive techniques should you be confronted by the Active Shooter.
- Anything can be a weapon
- Throws things at the shooters head to disrupt their aim
- Create as much noise as possible
- Attack in a group (swarm)
- Grab the shooters limbs and head and take them to the ground and hold them there
- Fight dirty - bite, kick, scratch, gouge eyes, etc.
- Run around the room and create chaos
- If you have control of the shooter call 911 and tell the police where you are and listen to
their commands when officers arrive on scene.
5) Evacuate - Remove yourself from the danger zone as quickly as possible.
- Decide if you can safely evacuate
- Run in a zigzag pattern as fast as you can
- Do not stop running until you are far away from the area
- Bring something to throw with you in case you would encounter the Active Shooter
- Consider if the fall from a window will kill you
- Break out windows and attempt to quickly clear glass from the frame
- Consider using belts, clothing, or other items as an improvised rope to shorten the distance
you would fall
- Hang by your hands from the window ledge to shorten your drop
- Attempt to drop into shrubs, mulch or grass to lessen the chance of injury
- Do not attempt to drive from the area

Secondary Issues


- Responding Police will have thier weapons drawn and ready for use. They do not know exactly
who the shooter is and will probably point weapons at you. Just remain calm and follow
any directions they may give you. You may be asked questions, patted down, and given orders
to exit certain ways.
- Responding Police are there to stop the Active Shooter as soon as possible. They will bypass
injured peopleand will not help you escape. Only after the shooter is stopped will they begin
to provide other assistance.
- If you come into possession of a weapon, do NOT, carry or brandish it! Police may think you are
the Active Shooter. If possible, put it in a trashcan and carry it with you. If you come across Police,
calmly tell them what you are carrying and why. Follow their commands.
- Be prepared to have to provide first aid. Think outside the box. Tampons and feminine napkins
can be used to stop blood loss. Shoe laces and belts can be used to secure tourniquets.
Weighted shoes can be tied around a person’s head to immobilize it. Remember it may be several
hours until can safely move an injured person. The actions you take immediately to treat them
may save their life.
- If you are in lockdown for a long period of time, give consideration to issues such as bathroom use,
keeping people calm, etc.
- Discuss before hand with people in your office or classes where you will meet up should you have
to evacuate and make it a place easily accessible and far away from the scene.
- Talk to your students and co-workers before hand to know if they have any special skills. Consider
strategic placement of these people in a classroom or office setting. You may have current or
ex-military personnel, medically trained persons, or even people trained in martial arts that can
provide assistance in this type of incident.
- Consider setting up classrooms and offices to make it harder for an Active Shooter to enter and
acquire targets.

BOMB THREAT

WHAT YOU SHOULD DO
  
1. If you receive a phone call bomb threat, listen carefully and write down everything that is said, starting
       with the exact time of the call.
   2. Keep the caller talking as long as possible and ask the following:
      a) Ask the caller to identify him/herself.
      b) Where is the bomb located?
      c) When will the bomb go off?
      d) What type of bomb is it?
      e) What does the bomb look like?
      f) Why was the bomb planted?
  3. Determine caller characteristics:
     a) Age
     b) Male/female
     c) Accent
     d) Voice characteristics (calm, nervous, excited, laughing)
  4. Listen for background noises: other voices, traffic, airplanes, trains, machinery, music, etc.
  5. Call Police dispatch at 368-3333 immediately after finishing the call.
     a) Give the dispatcher your name, phone extension, and room number.
     b) Tell the dispatcher that you received a bomb threat and give a basic description of the nature of
         the call.

     c) Call KSL Library Administration at 368-2992 and let them know about the situation.
     d) Stay in the area so that you can meet with the responding officer.


WHAT WILL HAPPEN
 
1. The dispatcher will notify Case Police and the University Circle Police and the Cleveland Police Bomb
      Squad.
  2. Case Police and University Circle Police will conduct a search of the building(s) mentioned. The search may
      be done in conjunction with employees who are familiar with the area and would recognize anything that
      may be suspicious in nature.
  3. After speaking with the person who took the call, University Police, in conjunction with the Cleveland
      Police, will decide what further action should be taken, including possible evacuation.
  4. The person who took the initial call may be required to fill out a witness statement and/ or testify in court.

   5. If it is determined that evacuation is required, wait at least 200 feet from the building. Re-entry will be permitted when the            building has been declared officially safe

 

 


BUILDING EVACUATION

WHEN TO EVACUATE:

  • If you hear fire alarm bells in the library (Evacuation is MANDATORY during fire alarms)
  • If you smell smoke or know an actual fire is burning
  •  If you can carefully escape an active shooter and a safer alternative is not available (i.e. locking door).
  • When instructed to do so by the CWRU Police dispatcher, CWRU police or security officer, CWRU Safety
    Department representative, local police, fire/EMS personnel, or when notified via emergency alerts.

WHEN NOT TO EVACUATE:

  • When a tornado warning is sounded. (find shelter in library basement, away from wondows, outside walls, atrium) (See Tornado procedures)
  • When it is unsafe to do so (i.e. active shooter nearby, fire blocking exit). ***
  • During a power failure. At Kelvin Smith Library, Emergency lights and exit signs run by generators will come on in a few seconds after a power failure. Most desk phones will not work.
  • When instructed not to evacuate by Library personnel, the Case Police dispatcher, Case police or security officer, Case Safety Department representative or police, fire/EMS personnel.

THIS IS WHAT YOU SHOULD DO:

Remain calm and quiet (keep talking to a minimum so instructions can be clearly heard).

  • Follow instructions of emergency response and floor coordinator personnel.
  • If time allows, quickly gather critical personal belongings (ID, keys, purses, wallets, etc.) and dress
    appropriately for outdoor weather. If imminent danger exists, do not attempt to gather belongings!
  • Close your office door as you leave. Lock the door if time allows and you are the last person out.
  • Use the CLOSEST ACCESSIBLE stairwell (NOT elevators)for evacuation.
    • Maps of each floor's exits are provided. Please familiarize yourself with the location of all emergency and regular exits in your library.
    • An alarm will sound here and at Security when an emergency exit door is opened. (KSL only)
      Do not use emergency exits UNLESS there is an emergency situation.
    • Be alert for and careful of other people when using the stairwells.
    • Report to Security personnel the location of any diabled person(s) you noticed who was unable to descend the stairs or needs assistance.
    • A closed gate at the bottom of all emergency exit stairwells indicates you are at street level and should exit there. Do not go beyond this gate or you will go into the basement. (KSL only)
    • All stairwells and lighted exit signs at KSL are equipped with emergency lighting systems with generator backup and will remain lit for several hours in the event of a power failure. A delay of several seconds may occur before the emergency lights come on.
    • Once you have entered the exit hallway, do NOT re-enter the building. Continue to the street level and exit.
  • Proceed to the buildings evacuation rally point unless instructed to an alternate location.
    * Certain circumstances may prevent safe evacuation. If this happens, move away from the danger and find
    shelter in a pre designated area of refuge or an area with a window to allow rescue. Try to notify rescuers of
    your location.
    ** These situations require you to stay put initially. Emergency personnel will direct you as to when it is safe
    to evacuate.
    *** The presence of an active shooter is a stressful situation that requires quick, rational decision making.
    If you are unable to evacuate you may need to take additional protective actions such as locking your door or
    hiding under a desk (see active shooter emergency procedures below).
  • Keep talking to a minimum, do not smoke.
  • Walk quickly
  • Use handrails.
  • Once outside, wait at least 100 feet from the building. (200 feet in a bomb threat) Keep entrance-ways clear to facilitate access by emergency personnel.

*Wheelchair users should wait for assistance in the space at the top of the stairs of the nearest exit. Do not block stairways. Help will soon be provided!

NOTE: Volunteer staff members have been trained and assigned to do a quick search of each floor of KSL. They will assist patrons with evacuation if necessary.

THIS IS WHAT YOU SHOULD NOT DO:

  • Do not smoke.
  • Do not use the elevators.
  • Once you have left your area, do not return for coats, purses, etc.
  • Do not run or create panic.
  • Do not return to the building until an "all clear" signal is given by Security


CRIME REPORTING PROCEDURES

THIS IS WHAT YOU SHOULD DO:

  • Report any crime in progress in the library or on campus to Case Police Dispatch (Security) at 368-3333
  • Report any crime in progress off campus or on public streets to UCPD at 368-2222, or call 9-1-1.
  • Tell the dispatcher your name and location.
    • Give a description of what is taking place.
    • Give a thorough description of any suspect(s); physical description, clothing, vehicle information and direction of travel.
    • Tell the dispatcher if there are any injuries and the extent of the injuries (if known)
  • Unless you feel you are in danger, stay on the phone until the dispatcher ends the conversation
    • Give the dispatcher a phone number where you can be reached if more information is needed.
  • To file routine incident reports contact CWRU security at x3333
  • Report any crime occurring at KSL to Library Administration after contacting Security.

THIS IS WHAT WILL HAPPEN:

  • Case and/or University Circle Police officer(s)and if needed, EMS will be dispatched immediately to assist you or the victim, take appropriate action, and gather report information.
  • Other agencies or Case personnel will be notified as necessary.
  • Be prepared to give a statement, both verbally and in writing, to police.

ELEVATOR EMERGENCY

THIS IS WHAT YOU SHOULD DO IF YOU ARE TRAPPED IN AN ELEVATOR:

REMAIN CALM!

    • Press the "EMERGENCY" button or "BELL" button.
          • Use the elevator phone. It will connect to Case Police dispatch (Security.) (If for any reason the phone does not work, continue ringing the bell until someone outside the elevator has heard you.
            • Tell the dispatcher your name and that you are stuck in an elevator.
            • Tell the dispatcher which building you are in and which elevator.
            Tell the dispatcher if others are in the elevator with you and how many.
      KSL only: Under certain circumstances, such as too much weight in the elevator, the elevator may stop between floors for a few minutes and then return to the lowest level of the building and open. This is a safety feature. Please leave the elevator once it opens if this occurs and notify Access and Delivery Services staff, who will use their key to lock the elevator until it has been inspected by maintenance.

IF YOU OBSERVE A MALFUNCTION FROM OUTSIDE AN ELEVATOR:

  • If you think someone may be trapped inside, notify the library staff to contact Case Security 368-3333.
  • If they can hear you, try to assure the trapped person(s) that help is on the way.
  • If the elevator is malfunctioning and you are certain that no one is trapped, have Access and Delivery Services staff LOCK IT if it is open and call the Maintenance Department at 368-2580 between the hours of 8:30 A.M. to 4:30 P.M. (After these hours you can call Security at 368-3333 and they will report the problem to Maintenance the next working day.)

THIS IS WHAT WILL HAPPEN:

  • Security will call for assistance.
  • Maintenance personnel will respond as soon as possible and allow safe exit from the elevator. The fire department or elevator company wiill be called if further help is needed.

FIRE

If you see or smell smoke or fire, BEGIN EVACUATION BY PULLING THE FIRE ALARM. Pull-down alarms and type ABC Fire extinguishers are located next to ALL EXITS.

          • Call Police Dispatch (Security) at 368-3333. You may need to pull the alarm and evacuate the building first and call once you are out of danger. Provide the following information when you are safe:
            • Your name
            • Exact location of the fire (building and floor location)
            • Details of fire emergency-any other information you have about the fire
          • Evacuate by using stairway or main exits only, DO NOT USE ELEVATORS
          • Last one to exit a fire area: CLOSE THE DOOR TO THE ROOM.
          • Do not attempt to open any closed door if the handle feels hot to the touch.
          • Do not go towards heavy smoke: do not let heavy smoke come between you and an exit. Go to a different exit away from the smoke.
          • If caught in heavy smoke, take short breaths. Breathe through your nose, stay low, crawl if necessary. There will be less smoke near the floor.
          • If fire or smoke prevents you from exiting the building, go to a room far away from the fire, shut the door, open or break an outside window and signal for help.
          • Assist disabled persons in evacuation if possible; report any handicapped person who was unable to exit to emergency personnel. Direct (and assist) wheelchair users to wait at the top of the stairs of the closest exit in the space that does not block the stairs. Assure them they will be helped to exit right away.
          • Follow the instructions of emergency response personnel.
          • Exit signs and stairwell lights will remain lit for hours even in the event of a power failure. It may take several seconds for the emergency lights to come on.
          • All stairwell doors at KSL are alarmed and will sound if opened. Do not worry about the alarm and procede to exit Opening a stairwell door will also automatically sound an alarm at Security.
          • Do not go back IN the library from an emergency exit hallway. Proceed to the street level and exit the building.

NOTES FOR KELVIN SMITH LIBRARY:

          • Kelvin Smith Library is fully equipped with smoke detectors and a state-of-the-art sprinkler system. The sprinklers are activated only in areas where extreme heat is sensed. The building was constructed using all fire-proof materials.
          • The movable shelves will automatically open to an equal distance during a fire alarm to allow the sprinklers to work effectively in the stack areas. They must be manually reset after re-entry is permitted.
          • Connections for fire department water hoses are located in each exit hallway at KSL.
          • SEE BUILDING EVACUATION SECTION

THIS IS WHAT YOU SHOULD NOT DO:

          • Do not attempt to fight the fire unless it is very small/contained and you have been trained and are confident you can handle the situation
          • Do not use the elevators
          • Do not panic

THIS IS WHAT WILL HAPPEN:

          • The dispatcher will notify the appropriate fire department and Case Police/Security.
  • Case Police/Security will respond and coordinate with the responding fire personnel and to assist the fire department with evacuation.
  • Handicapped persons who were unable to exit will be evacuated by Security, Police, or Fire officials.
  • Once the fire or fire alarm situation is resolved, Case Police, Security or the Fire Department personnel will give the clear to re-enter the building or will give other directions.

FLOOD OR WATER DAMAGE

INDOORS THIS IS WHAT YOU SHOULD DO:

          • Never enter or walk into any area with standing water until it has been determined by Maintenance that there is no risk of electrical shock.
          • Call Police Dispatch Security at 368-3333. Then notify library administration at 368-2992.
            • Tell the dispatcher your name.
            • Tell the dispatcher the exact location of the flooding, including all areas affected.
            • If possible, attempt to identify the source of the flooding.
            • Give the dispatcher a call back number if more information is needed.
          • Stand by for Security and Maintenance assistance to assist in locating and correcting cause of leaks or flooding.
          • Evacuate the area if your personal safety is at risk, especially if the flooding is near electrical equipment.
          • If you know the source of the water and are confident you can stop it safely, do so. (i.e., put waste container under a ceiling leak, turn off valve or unclog drain)

THIS IS WHAT WILL HAPPEN:

          • The dispatcher will notify Case Police/Security and Maintenance.
          • Responding personnel will identify the source and stop the flooding as soon as possible.
          • If a risk is identified because of flooding, affected areas may be evacuated.
          • Necessary repairs and clean-up will be initiated.
          • The all clear to return will be given by responding personnel when approved.

OUTDOORS (INCLUDES KSL PARKING GARAGE) THIS IS WHAT YOU SHOULD DO:

          • Report flood condition to Case police/Security at 368-3333 and avoid the flood area.
          • Notify library staff if it has flooded right outside KSL or in attached parking garage

THIS IS WHAT WILL HAPPEN:

          • Security and Maintenance personnel will respond.
          • Necessary clean up and maintenance activities will be undertaken.

HAZARDOUS MATERIALS INCIDENT

THIS IS WHAT YOU SHOULD DO:

          • Do not enter the area containing the spill, and keep others from entering the area.
          • Call the Case Police/Security at 368-3333 and notify the library staff 368-2992
            • Tell the dispatcher your name.
            • If possible, identify the character, exact source, amount and extent of spilled/released materials.
            • Leave a call back phone number if further information is needed.
          • Stay a safe distance from the material that has been spilled or released and wait for Police/Security officers or Safety personnel to respond and take the necessary steps.

THIS IS WHAT WILL HAPPEN:

          • The Security officer will activate internal facility communication systems as necessary and notify all facility personnel involved.
          • The responding police or security officer will contain the scene and tend to any injured persons.
          • If required, responders will notify state or local emergency services for any injured personnel or containment and clean up of material.
          • Evacuation, containment and clean up will be conducted as directed by the Safety Services representative or state/local agency incident commander.

MEDIA RELEASE

The University President and the Office of University Communications have primary responsibility for the release of information to the news media. It is of utmost importance that only accurate and factual information be released to the public. Incorrect or incomplete information could be detrimental to the University, its employees, and students. Refer all news media inquiries to the Office of University Communications, Adelbert Hall, at 368-4440. If University Communications can not be reached, call Police Dispatch at 368-3333.

MOLD FOUND IN LIBRARY OR ON LIBRARY MATERIALS

THIS IS WHAT YOU SHOULD DO:

          • Contact Environmental Affairs (216)368-1518, Library Administration (216)368-2992 and Preservation (216)368-3465
          • Relay the location and extent of the mold present and report if there is any obvious water leakage in the area. Do not enter the area if there is standing water.
          • Do not touch or handle anything that appears to have mold on the surface.
          • Leave the area and close it off to patrons and staff until after it has been assessed by Environmental Affairs and/or Kelvin Smith Library  Preservation, and has been cleaned up.
          • If there is standing water or leaking water in the area, follow the directions for Flood/Water Damage
          • For detailed information please visit the EPA website "Mold Remediation in Schools and Commercial Buildings"


THIS IS WHAT WILL HAPPEN:

          • Environmental Affairs will respond and coordinate the necessary response and clean-up.
          • Environmental Affairs will take samples of the mold and send it to the EA Group to analyze (to insure it is not a toxic variety.)
          • Environmental Affairs will interview staff members with any health symptoms associated with mold exposure and will evaluate whether they should seek medical attention.
          • Environmental Affairs/safety Services will work with Plant Services to find and correct the cause of the moisture allowing mold to grow.
          • Preservation will evaluate any library materials affected by mold and make decisions on cleaning, replacement or treatment.
          • Preservation will take necessary action to remove library materials which may be in danger of becoming moldy to a safer location.
          • A thorough clean-up, sterilization and air-quality check will be done by Plant Services and Safety Services. If necessary an outside contractor will be called in.
          • In rare cases, the building may need to be temporarily closed until the air is within acceptable levels for mold spores


PATRON PROBLEMS IN THE LIBRARY

THIS IS WHAT YOU SHOULD DO:

          • Vandalism: If you observe a patron vandalizing the library building or material, DO NOT SPEAK TO HIM OR HER. Notify library staff.
          • Food/Drink/Smoking in Library: If a patron is abusing food privleges or smoking in the library, please inform library staff.

Ill-behaved Patron: If a patron is irate, violent, irrational, threatening, appears mentally unstable, leave the area and notify library staff.

          • Emergency call buttons are located throughout KSL and in the men's and women's 3d floor bathrooms. These buttons notify Security of an EMERGENCY. They are to be used ONLY if you feel you are in immediate physical danger.
          • If you are having a patron problem BUT DO NOT FEEL IMMEDIATELY PHYSICALLY THREATENED, do not use buttons. Notify staff / Call Security at 368-3333.
          • Theft of Library Materials: KSL ONLY:An alarm will sound at the front exit gate will lock if a patron attempts to pass through with library materials that have not been discharged. An alarm will also sound if a patron tries to exit through any other door except the front entrance.
            • The patron will be asked if they have any library materials that have not been checked out or if they have rented non-library videos, DVDs or other materials which could have set off the alarm.
            • If the patron possesses none of the above, they will be asked to try to pass through the gate a second time to see if the alarm will sound.
            • If the alarm sounds again, they will be asked to return to the Circulation area and staff may inspect their bags and materials. If anything is found from KSL that is not checked out they will be asked to show their ID and provide their name and social security number. A list of this information is kept at the Circulation desk.
            • If the patron is on the list or has a repeat incident at a later time, Security will be called. If they are a student, Security will turn the information over to the Office of Student Affairs and they will handle the situation through their Judicial Board.
            • If any patron refuses to comply with a requested inspection or tries to run away, security will be called.
            • If you become aware of a patron attempting to exit through an emergency exit or entering from an exit hallway, inform staff.

THIS IS WHAT WILL HAPPEN IF SECURITY IS CALLED:

          • An officer(s) will be dispatched immediately to take action regarding the patron.


POWER FAILURE

THIS IS WHAT YOU SHOULD DO:

          • Remain calm- stay where you are.
          • Await instructions from Security and/or Maintenance personnel.
          • If instructed to evacuate, use designated emergency exits ONLY. 

            NOTE:

            • Office phones and computers at KSL will not work during a power failure.
            • Flashlights and a fresh supply of batteries are available at the Main Service Desk at KSL and at the Circulation desks at Kulis Music Library and Astronomy Library.
            • Emergency exit signs and emergency exit hall lights and emergency back-up lights at KSL will remain lit for hours in the event of a power failure. It will take several seconds for the emergency lights to come on.
            • Battery packs at the Main Service Desk can operate the stacks at KSL if necessary in the event of a power failure.

THIS IS WHAT YOU SHOULD NOT DO:

          • Do not leave without instructions.
          • Do not panic.
          • Do not try to use elevators, they will not work.

THIS IS WHAT WILL HAPPEN:

          • Information will be communicated as to the cause of the power failure and whether a decision to evacuate has been made.
          • If the building is to be evacuated, Security personnel will make a floor by floor check for any remaining people and assist in the evacuation.

 

 

SUSPICIOUS ITEM/PACKAGES/MAIL

THIS IS WHAT YOU SHOULD DO: 
What constitutes a suspicious object letter or parcel?
A suspicious item is defined as anything which is out of place and cannot be accounted for, or any item
suspected of being an explosive device.
Some typical characteristics which ought to trigger suspicion include letters or parcels that:
   a) Have any powdery substance on the outside
   b) Are unexpected or from someone unfamiliar to you
   c) Have excessive postage, handwritten or poorly typed address, incorrect titles or titles with no name,
       or misspellings of common words
   d) Are addressed to someone no longer with your organization or are otherwise outdated.
   e) Have no return address, or have one that can’t be verified as legitimate
   f) Are of unusual weight, given their size, or are lopsided or oddly shaped.
   g) Have an unusual amount of tape
   h) Are marked with restrictive endorsements, such as “Personal” or “Confidential”
   i) Have strange odors or stains
IF YOU RECEIVE A WRITTEN THREAT OR A SUSPICIOUS PARCEL, OR IF YOU FIND A SUSPICIOUS OBJECT
ANYWHERE ON THE PREMISES:
  1. Notify University Police at 216-368-3333 IMMEDIATELY; then call Library Administration, (216) 368-3465
  2. Keep anyone from handling it or going near it. List anyone who has touched it.
  3. Ensure that all persons who have touched the mail or parcel wash their hands.
  4. Do not use portable radio equipment within 100 feet of the suspicious item.
  5. Promptly write down everything you can remember about receiving the letter or parcel or finding the
      object. The information will be needed by police.
  6. Remain calm. Do not discuss the threat with other employees or students.
  7. Follow the instructions of emergency responders/ investigators.
WHAT WILL HAPPEN
1. Emergency Response personnel from the university as well as local state and federal investigators may
respond to the scene.
2. Evacuation and clean up may be required.
3. Anyone exposed will receive decontamination and appropriate medical treatment/ follow up.
4. You may be asked to complete witness statements or testify in court.

          • DO NOT MOVE OR TOUCH anything suspicious found
          • Be careful to notice any unusual package - DO NOT OPEN the following:
            • Packages with wires, foils, oily stains
            • Cut and paste labels
            • Makes a sloshing noise
            • Resistance when beginning to open
            • Has a strange odor
            • Unusual shapes or bulges in combination with the above


TORNADO/SEVERE STORM PROCEDURE

TORNADO WARNING

By definition, a tornado warning is an alert by the National Weather Service confirming a tornado sighting and location. The Weather Service will announce the approximate time of detection and direction of movement. Winds will be 75 mph or greater.

PUBLIC WARNING

Public warning will be received from the National Weather Service at the CWRU Security Dispatch Center. Appropriate information and directions will be transmitted to all departments via the "Emergency Phone/Fax Network"

THIS IS WHAT YOU SHOULD DO:

          • Access and Delivery Services Staff will announce to patrons and staff members via KSL's intercom located at the Main Service Desk, or loudly inform staff and patrons at Music and Astronomy Libraries, that a weather emergency is occurring and they must move to a safe area. DO NOT leave the building! Move away from the perimeter and exterior of the building and go quickly to the lower level using EMERGENCY EXIT stairwells ONLY at KSL and the regular or emergency stairwells at the Music and Astronomy Libraries.
          • Vacate any exterior offices or study rooms and close the doors to those offices.
          • USING EMERGENCY EXIT STAIRWELLS, go to the LOWEST LEVEL of the building. (KSL ONLY): There is a small unlocked gate at the bottom of the stairwells at the first floor street level. Open this metal gate (and leave it open) and go down to the basement
          • Go to the designated shelter area for your building or to an interior corridor NOT under or near the glass atriums (KSL) or near exterior windows.
          • DESIGNATED WEATHER SHELTER AREAS:
            • ASTRONOMY LIBRARY: Basement hall, Sears Building, go in locker if possible
            • KELVIN SMITH LIBRARY: Basement, KSL, Journal area- straight ahead through double doors at bottom of staircase, then through the furtherst door to the left. All staff have card access to the journal area.
            • MUSIC LIBRARY: Basement, Haydn Hall, first room inside double doors
          • Sit down and protect yourself by putting your head as close to your lap as possible, or kneel, protecting your head. Make every effort to remain calm and encourage those around you to do likewise.
          • If you are cannot reach the shelter area, seek protection under a desk as far away from the windows as possible.

THIS IS WHAT YOU SHOULD NOT DO:

          • Do not use the elevators
          • Do not use the main stairwell under the glass atrium. (KSL)
          • Do not remain near windows.
          • Do not leave the building unless you are instructed to do so.

WINTER STORM

Kelvin Smith Library Weather Emergency Closing Policy and Procedures

Version 4/11/08

Policy

It is the policy of Kelvin Smith Library (KSL) to be open for its scheduled hours when the university is open. In the case of a disaster or weather emergency declared by the university, the library will use the university's WARN system as the point of official contact. KSL staff are strongly encouraged to sign up for the WARN notifications, which are also posted on the university's web site (www.case.edu). Official university closings are also made through local television and radio stations. The library staff notification procedures detailed below will be used for such official closings as an addition means of communication.

In the very rare situation when the university has not officially closed but a weather situation—especially a heavy snowstorm—would endanger the safety of staff scheduled to be at work, the following procedure will be followed. Staff are expected to report to work except when the university is officially closed. Staff who, in their own judgment, determine that they cannot come to work because of weather conditions, but the university has not closed, will be expected to take vacation time for the absence. In the special and rare situation described in this policy when the library is closed on the decision of library administrators but the university itself is not closed, the library will work with individual staff on a case-by-case basis to determine the appropriate course of action for reporting the absence.

This policy will be a part of the KSL disaster plan.

Procedures

          • If a staff member is scheduled to be at work and existing weather conditions (and public safety warnings on television, radio, etc.) indicate that good judgment dictates that it is unsafe to travel to the library, the staff member should first notify and consult immediately with his/her direct supervisor. Each staff will be supplied with his/her supervisor's contact phone number, as well as those of senior library administrators.
          • The supervisor will confer with a senior library administrator (University Librarian, Deputy Director, Associate Director). Those senior administrator(s) may confer with others in the university administration and with Case Security for information about the university's status.
          • A decision will then be made by one or more of the senior managers whether or not to close the library until conditions allow for the safe opening of KSL. Options may include opening late or keeping the library closed. Every effort will be made to open the library, while maintaining reasonable safety for the staff expected to work.
          • The decision maker will notify Case Security (216-368-3333) immediately of the decision with the information that the entrances of KSL should remain secured until the re-opening of the building.
          • If the weather situation occurs during a time that the library is open 24/7, the senior manager(s) will determine an appropriate course of action. Such actions may include clearing the library and closing early or having Security staff continue to keep the facility open with card-access only until a full re-opening can occur.

THIS IS WHAT WILL HAPPEN IF THE LIBRARY WILL BE CLOSED: After the decision to close has been made and Case Security notified, the following actions will be taken:

      • The decision maker(s) will notify by telephone the Assistant Director/Chief Technology Officer, who will post an emergency message on the KSL web site home page.
      • A calling tree will be put into motion so that all staff will be notified by telephone of the library's closing. All supervisors/department heads will be assigned staff to call. (If the closing occurs on a weekend when most staff are not expected at work, those affected by the closing will be notified first, with others notified later.)
      • An all-staff email message (to ksl-allstaff@case.edu) will be sent.
      • Optionally, one or more staff may post the closing on the library news blogs and/or their personal Case blogs.

About Us FAQ

What and Where is Siegal?

The notation "Siegal" in the online catalog refers to the Aaron Garber Library of the Siegal College of Judaic Studies at 26500 Shaker Blvd. Cleveland OH 44122. The Aaron Garber Library is the academic library of the College and the central library of the Cleveland Jewish community. It includes 30,000 volumes, plus periodicals, language tapes, music and text CDs in English, Hebrew and Yiddish. The Library's electronic catalog is part of the online library system managed by Case Western Reserve University, and is included in OhioLINK, the statewide electronic academic catalog system. Online borrowing privileges are reserved for students registered at Siegal College. Community members are welcome to browse the catalog, visit the Garber Library and borrow materials.

For further information, contact by email, or call 216-464-4050 x131 or 132.

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Kelvin Smith Library | 11055 Euclid Avenue | Cleveland, OH 44106-7151 | 216-368-3506